The Womb Wing

From organic social growth to strategic systems that maintain intimacy at scale


Project Details

SERVICE: Back Pocket Ops (Ongoing Partnership)
TIMELINE: 6+ months
INDUSTRY: Holistic Wellness & Community Care

  • The Womb Wing is a sister brand to Raven's established massage practice, Holistic Massotherapy & Wellness. Rooted in intimacy, care, and community, The Womb Wing was designed to be a deeply personal extension of her work.

    As the brand grew organically on social media, Raven started noticing a problem: maintaining the same level of personal connection was becoming harder.

    Emails, DMs, and comments were slipping through the cracks. There was no clear system to nurture her community, and trying to keep up with everything was starting to feel overwhelming and impersonal—the exact opposite of what The Womb Wing stood for.

    She needed systems that could help her scale without losing the intimate, grounded feel that made her work special.

    "I was growing, which was beautiful—but I was losing the personal connection that makes this work meaningful. I needed help building systems that could hold both." — Raven

  • Raven joined Back Pocket Ops as an ongoing strategic partner. Together, we:

    Expanded her offerings — Developed multiple entry points and service tiers so she could meet clients at different stages of their journey (not just one offer for everyone).

    Increased social media engagement — Created an intentional, community-focused content strategy that deepened connection instead of just chasing followers.

    Updated the website — Improved clarity and ease of navigation so visitors could understand her offerings and find what they needed without confusion.

    Designed an energetically aligned email marketing strategy — Built out newsletters and nurture funnels that felt personal and intimate (not robotic or salesy), so she could stay connected with her community at scale.

    Implemented backend systems — Created workflows for managing DMs, emails, and client communication so nothing fell through the cracks.

    The goal wasn't to make her business feel corporate. It was to give her the structure to maintain intimacy as she grew.

  • Systems that support growth without losing intimacy:

    • Email and DM communication now managed systematically (nothing slips through the cracks)

    • Social media engagement increased through intentional, aligned content

    • Website clearly communicates offerings and makes it easy for people to take the next step

    Business expansion:

    • Multiple offerings allow her to meet clients where they are

    • Email marketing strategy nurtures community without feeling overwhelming

    • Her team can function at a higher capacity with clear systems in place

    Personal transformation:

    • Can remain fluid, productive, and creative (not stuck in backend chaos)

    • Business continues to grow without sacrificing its personal, grounded feel

    • Has the structure to scale while staying true to her values

    "My business has improved dramatically since working with Riz. I am able to remain fluid, yet productive, and creative. With the guidance from Riz and her team, my team and I are able to function at a higher capacity. I am GRATEFUL for the growth my business continues to experience through working with Riz." — Raven

  • Raven's story shows that growth and intimacy don't have to be at odds. You can scale your business without losing the personal touch that makes your work meaningful.

    But it requires intentional systems—systems that support connection instead of replacing it. Systems that feel aligned with your values, not just efficient.

    That's what happens when you have a strategic partner who understands both the tactical side (workflows, email funnels, communication systems) and the energetic side (maintaining intimacy, honoring your values, keeping things grounded).

    Is Back Pocket Ops right for you? If you're growing but worried about losing the personal connection that makes your work special, let's talk about building systems that scale without sacrificing intimacy.

    CLICK HERE TO BOOK A DISCOVERY CALL

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